Services Vs Industry

India’s service sector is growing at rate of 34% (23 from IT and 11 % from rest) andindustry at around 10-14%

Why?

1)      We would give 30 Rs tip to waiter(for his service with smile) rather than 1 rupee to beggar(not all)

2)      One prefers DELL to many for the  service it offers on a single call to customer care

Now, providing a service is not an easy thing, one has to smile at every fool... and understand needs of client to serve him and smile at him even though he scolds you or simply f**k u…

Smiling is easy, we get it naturally by looking at kids but a false smile is difficult toserve

The very logical thing why service industry is growing at pace is…. It is need of the hour… and we too get paid well… party well…

But then… if everything’s fine why services not a dream job for any one???

Coz…

“You are stick to serve… never get served”

Now, let’s look into industry… an industry is a place where people form a team not just to understand process but also people around which I guess is required…

Advantages:

1)      Meet people

2)      Work your a** out instead sitting in front of computer

What do the above advantages point to…?

“This guy is from industry for sure”

Yea, im from industry… but I had been to services… too..

Let me share the insights of industry which none would have ever shared with you….

1)      With people involves politics… better be careful with it

2)      With people there is corruption

3)      With people there is ego

4)      With people there is hatred

5)      With people there are responsibilities

6)      With people there is delay

7)      With people there are errors

But, isn’t it skeptical to just conclude saying now that services is better than industry… or viceversa…

Both have their places…. For beginner its industry that makes him mature… and maturity (expert) delivers better service….

Now, lets us explore the two dimensions together... why can't we have place where in

industry looks into service and

service into industry...

This is the emerging area... where the customer not only needs the best at best price... also he needs it with good service... 

So, Industries co-relate with services to excel....

Tata group, Wipro stands as example for it....

Google, Microsoft also falls into same category....